We are sorry to hear about the trouble you experienced with the packaging of both the lip gloss and mascara. We sincerely apologize for any inconvenience caused.
It's great to hear that you enjoyed the lip gloss itself! We're glad you found it long-lasting, smooth, and with a subtle scent. Your feedback on the packaging is invaluable, and we'll definitely take it into account for future improvements.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help!